SUBSCRIPTION TERMS

Last updated: June 2026

1. Subscription Access

ORIANO provides access to digital wellness content, personalized programs, educational resources, AI-powered features (where available), and related digital services on a subscription basis.

The subscription is for personal use only and may not be transferred to third parties, shared, resold, or used for commercial purposes.

By purchasing an ORIANO subscription, you receive access to all digital content currently available within your subscription plan, as well as any new content, educational materials, or digital features added during your active subscription period.

Your access remains available only while your subscription is active and in good standing.

ORIANO may add, remove, update, replace, or modify educational materials, recommendations, AI-powered features, and other content available through the Service at any time. Your subscription provides access to the content available during your active subscription period but does not guarantee that any specific content will remain available permanently.

Your subscription grants access to digital content only. It does not transfer ownership of any educational materials, recommendations, software, AI-generated content, documents, images, intellectual property, or other materials available through the ORIANO platform.

2. BY PURCHASING A SUBSCRIPTION, YOU AGREE TO THE FOLLOWING TERMS:

2.1 Recurring Payment

You authorize recurring payments according to your selected subscription plan's billing schedule.

Depending on the subscription plan selected at checkout, your subscription may include a discounted introductory period followed by recurring billing every 30 days.

2.2 Payment Responsibility

You are fully responsible for all payments unless you cancel or modify your subscription as outlined in the cancellation policy below.

2.3 Subscription Access

Subscription access is provided through the ORIANO member platform login.

While your subscription is active, you receive access to all digital content included in your subscription plan, including:

personalized wellness recommendations;
educational materials;
digital resources;
downloadable files;
AI-powered features (where available);
any future content made available during your active subscription period.

2.4 Continuous Access

Your subscription will continue until you cancel it, your payment method fails, or ORIANO terminates your access according to these terms.

3. BECOMING A SUBSCRIBER

3.1

The subscription begins upon purchasing an ORIANO subscription plan.

The customer receives access to the ORIANO member platform, where they can use all digital content included in the subscription.

This includes access to:

personalized wellness plans;
educational materials;
digital resources;
downloadable content;
AI-powered tools and recommendations (where available);
any new content added during the active subscription period.

3.2

The customer agrees that ORIANO may offer a discounted introductory period before the regular subscription begins.

By purchasing an ORIANO subscription, you are enrolling in a recurring subscription service.

Trial pricing (one-time initial payment):

$6.00
$11.00
$15.00
$20.82

After the trial period — Monthly ORIANO subscription:

$69.50 every 30 days

The exact price, billing cycle, trial period, renewal terms, and cancellation terms will be shown at checkout before payment is completed.

Your payment may appear on your bank statement as "ORIANO Subscription."

4. CONTENT DELIVERY

Subscription content is delivered through the ORIANO member platform login and, where applicable, through the email address provided during registration or purchase.

The ORIANO subscription provides access to digital wellness content and related services, including:

personalized wellness recommendations;
educational materials;
downloadable documents and resources;
AI-powered features (where available);
other digital content or platform features made available to active subscribers.

The subscriber is responsible for ensuring that their account details, email address, login credentials, and payment information are accurate and up to date.

5. SUBSCRIPTION CHANGES AND CANCELLATION

You can cancel your subscription at any time through your account settings or by contacting us at hello@oriano.app.

To avoid being charged for the next billing period, you must cancel before the next renewal date.

If you do not cancel before the trial period ends, your subscription will automatically continue at the applicable recurring subscription price until cancelled.

If the subscription is cancelled after renewal, no refunds will be issued for unused portions of the current billing period, unless otherwise required by applicable law.

You can cancel your subscription by:

Account settings: Log in to your ORIANO account and follow the cancellation instructions;
Email: Contact us at hello@oriano.app;
Payment platform: Log in to your Stripe account and follow the cancellation instructions, if applicable;
App Store or third-party platform: If you purchased your subscription through the Apple App Store, Google Play, or another third-party platform, you must cancel your subscription through that platform's subscription settings.

ORIANO cannot cancel subscriptions purchased through third-party platforms on your behalf.

6. AUTOMATIC RENEWAL

Upon purchasing an ORIANO subscription, ORIANO or its payment processor will automatically activate your subscription.

Subscription payments will recur according to the billing plan selected during checkout.

For introductory subscription offers, the customer pays the price displayed at checkout for the introductory period. If the customer does not cancel before the introductory period ends, the subscription will automatically renew at the regular subscription price disclosed during checkout and continue until cancelled.

The exact renewal amount, billing interval, and subscription terms are displayed before completing your purchase and are also confirmed in your purchase confirmation.

7. REFUND POLICY

ORIANO provides immediate access to digital content through a subscription service. Because digital content becomes available immediately after purchase or activation, subscription fees are generally non-refundable unless required by applicable law or approved under this policy.

7.1 Subscription Cancellation

Customers may cancel their subscription at any time, but will retain access to subscription content until the end of the current paid billing period.

After the subscription ends, access to educational materials, personalized recommendations, AI-powered features, and other digital content included in the subscription will no longer be available.

7.2 Refunds

If a customer is dissatisfied with the ORIANO subscription, they may request a refund by contacting hello@oriano.app.

REFUND CONDITIONS

In addition to any refund rights provided by applicable law, you may be eligible for a refund review if all the following conditions are met:

You contact us within:

14 days of purchasing access, for European Union residents;
30 days of purchasing access, for non-European Union residents.

You contact us before the next subscription renewal date.

You provide the requested information or evidence needed for us to review your refund request.

We may ask you to provide:

proof of purchase;
the email address associated with your ORIANO account;
screenshots from your ORIANO account;
details about the issue experienced while accessing the ORIANO platform or subscription content.

We will review your request and notify you by email whether your request has been approved.

If approved, your refund will be processed to your original payment method, depending on the payment processor.

7.3 How to Show Your ORIANO Subscription Usage

To help us review your refund request, you may be asked to provide evidence showing your account status, payment, or the issue experienced with the Service.

Evidence should be sent to hello@oriano.app.

IMPORTANT

Please note that only fulfilling the above requirements may entitle you to a refund under this Refund Policy.

For clarity, this Refund Policy does not apply in situations including, but not limited to:

you forgot to cancel before your subscription renewed;
you changed your mind;
you purchased the subscription by mistake;
you do not have enough time to use the Service;
you expected different content or features;
you no longer wish to continue using the Service;
you have previously received a refund under this policy.

7.4

Refunds will not be issued if the customer fails to follow the refund procedure, refuses to comply with Customer Support instructions, or does not read the Terms and Conditions before purchasing a subscription that does not meet their needs.

Refunds will also not be provided for subscriptions purchased by mistake, based on incorrect assumptions, or if the customer simply changes their mind for non-technical reasons.

If the customer does not meet the above refund conditions, all paid subscription fees are non-refundable and non-transferable, unless otherwise stated or required by applicable law.

7.5

Residents of the European Union and the United Kingdom may have the right to withdraw from a digital content purchase agreement within fourteen (14) days of purchase, without additional charges and without providing a reason.

However, this right may not apply once access to digital content has started with the customer's consent and acknowledgment.

By purchasing an ORIANO subscription and receiving immediate access to digital content, the customer acknowledges that they may lose the right of withdrawal once access to the subscription and digital content has been provided.

In this case, refunds will not be issued unless the digital content is defective or otherwise required by applicable law.

7.6

All complaints and disputes regarding the subscription will be reviewed as soon as reasonably possible, but no later than within 10 business days.

8. CHANGES TO SUBSCRIPTION POLICY

ORIANO reserves the right to modify this Subscription Policy at any time.

Customers may be informed of significant changes by email, an in-platform notification, or another appropriate communication method.

Continued use of ORIANO after changes become effective will be considered acceptance of the updated Subscription Policy.

CONTACT

If you have any questions regarding this Subscription Policy, please contact us at:

hello@oriano.app